Care One Pharmacy is committed to protecting the privacy and security of your personal and health information. This page describes our privacy practices for this website and summarizes your rights under the Health Insurance Portability and Accountability Act (HIPAA).
Website Privacy
Information we collect
When you use our website, we may collect information you choose to provide, such as your name, phone number, and the reason for your message when you submit our contact form. We also use essential cookies to operate the site and optional cookies to power tools like our prescription refill service and to understand how our site is used through analytics. You can accept or decline optional cookies using the banner shown on your first visit.
How we use your information
We use the information you submit through our website only to respond to your request and to provide the pharmacy services you ask for. We do not sell your personal information. Please do not include sensitive medical or health details in our website contact form; for anything involving your prescriptions or health, please call the pharmacy directly.
Third-party tools
Our online refill and pharmacy tools are provided by a third-party service, and we use Google Analytics to understand how visitors use our site. When you use these tools or when analytics is enabled, the handling of your information is governed by those providers' own privacy practices.
HIPAA Notice of Privacy Practices
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Effective date: June 15, 2026. We reserve the right to change this notice, and to make the revised notice effective for health information we already have as well as any information we receive in the future. The current notice is always available on this page and at the pharmacy upon request.
Our responsibilities
We are required by law to maintain the privacy of your protected health information, to provide you with notice of our legal duties and privacy practices, and to follow the terms of the notice currently in effect.
How we may use and disclose your health information
- For treatment: We may use your health information to fill prescriptions and coordinate your care with your providers.
- For payment: We may use and disclose your information to bill and collect payment from you, your insurer, or another payer.
- For health care operations: We may use your information to support the day-to-day operations of the pharmacy, such as quality review and staff training.
- As required by law: We may disclose your information when required to do so by federal, state, or local law.
Your rights
- The right to request access to and a copy of your health records
- The right to request corrections to your health information
- The right to request restrictions on certain uses and disclosures
- The right to request confidential communications
- The right to an accounting of certain disclosures
- The right to a paper copy of this notice
- The right to file a complaint if you believe your privacy rights have been violated
Questions and complaints
If you have questions about this notice or would like to exercise any of your rights, please contact our Privacy Officer at 410-523-1145 or conepharmacy@gmail.com. You will not be penalized for filing a complaint.
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. You can do so online at https://www.hhs.gov/ocr/privacy/hipaa/complaints/.
This notice is provided as a general summary of our privacy practices. Please contact the pharmacy for our complete, current Notice of Privacy Practices.